What you will learn on NLP Practitioner 2
Our full-length, full-syllabus NLP Practitioner Certification Programme is in two parts:
Part 1: NLP Core Skills is a four-day course from Saturday-Tuesday which is held four times a year
Part 2: NLP Practitioner 2 is open to everyone who has attended NLP Core Skills and is held twice a year.
The full syllabus for Practitioner 2 is below (and you can check the NLP Core Skills syllabus here).
“I thought I’d learned a lot on Core Skills – it’s not until you do Practitioner 2 that you realise how much more there is to know. I enjoyed Part 2 even more than Core Skills because so many of the elements of NLP started to coalesce and potential uses for the skills become much clearer.” Caroline Bennett, coach
In Practitioner 2 we cover a large range of subjects. We do this in depth – and in a manner which makes them easy to learn.
For example, as you will have experienced when taking part in NLP Core Skills, you have time to actually use and practise each topic with a colleague, get feedback from the course trainer as you do, discuss your experience in the main-group review afterwards, and revise it later in your coaching groups.
This occurs on Part 2, too. But we now go into things in more depth so, in the break-out exercises, you have the time to do things even more thoroughly. On Practitioner 2 we also continually look at how the topics connect with one another so you get to revisit the more important topics a number of times to wire-in your skill.
The 10 Learning Streams on Practitioner 2
- Personal Development – including our great Design your Future process
- Communication Skills – including skills to use in coaching, parenting, and management
- Hear what’s behind the words: The NLP Meta Model
- Use language influentially: The NLP Milton Model
- Change how you and others respond to events: the Reframing Toolkit
- Recognise and utilise non-verbal communication – including the Anchoring Phenomenon
- Identify the mental steps in positive or negative behaviours – NLP Strategies
- Motivate yourself and others and deal with limiting beliefs – Values and Beliefs
- Develop a range of advanced NLP Techniques
- Revisit and extend the skills from your NLP Core Skills course.
Each of these streams is detailed below.
1. Your personal development ‘makeover’
Apply everything you learn in your own life
The course is designed so you learn by doing. This means that nearly everything in the course is first applied in your own life – so each day of the courses 14 days you are adapting and refining and adding to your skills and attitudes.
This means that in Practitioner 2 you are giving yourself a particularly thorough personal development ‘makeover’.
“Design your Future”
This important personal development exercise begins on the third day of the course and then spans both weeks of the course. In it you will be using your personal values and beliefs to design how you wish your life to evolve over the next few years, along with an action plan for making this happen – and you will be using in-depth techniques to deal any limiting beliefs or attitudes which might hold you back.
Design your Future begins early in Week, is used as a background for the course’s many personal methods, and is completed on the final day of the course – as a way of integrating all of your NLP skills to create an inspiring vision of the future you want for yourself.
2. Communicate with greater skill
Think before you speak!
Most people find the Pegasus NLP ‘Ready, Fire… Aim!’ exercise illuminating since it demonstrates the very common speak-before-you-think tendency. It is one of a number of techniques for raising our awareness of what makes for and what inhibits effective communication.
‘Engaging with’ versus ‘delivering information’
Develop your ability to engage with people more effectively by using other person’s verbal and non-verbal responses to indicate how you are doing.
Refine your use of non-verbal communication by systematically developing your ability to use
and your posture when in engaging with people
You also discover skills to improve your ability to recognise, utilise and respond to another person’s non-verbal communication.
The course moved me on from (on the Core Skills) having the possibility of an idea to being certain of what I want to do next, having a plan for it and making a start on the first stage. Has already greatly enhanced the work I do with my own clients. Excellent and a wonderful setting. Marian Wimbleton, Coach (More comments from participants)
In coaching, mentoring or managing we first need to understand the other person’s view before we can influence them. This means being able to ask questions which encourage them to explore the issue with us – and being able to do this without verbally or non-verbally ‘leading’ or inappropriately influencing their thinking.
With Systems Thinking we recognise how everything relates with and is affected by everything else. It provides insight into how problems develop, how solutions to problems often cause even greater problems and how any form of change-work needs to assess the potential impact on the individual’s or group’s system.
Content & Process
For really effective communication we need to be able distinguish between the content (subject matter) and the process (how the person is thinking).
The Pegasus NLP 4 Rs
The Pegasus NLP 4 Rs are the guiding principles for respectfully and effectively interacting with and influencing others. This model is also a very effective tool for (1) managing and leading, (2) forming and developing teams, and (3) enhancing one’s personal self esteem
This new knowledge and understanding is more empowering than I have words to express. Paula G.
3. The Meta Model
How to recognise Fuzzy Thinking habits
This is the essential tool for communicating clearly and precisely – and for identifying and dealing with the 13 most common patterns of ‘fuzzy’ or inaccurate thinking.
You can use Meta Model to recognise the thinking behind what a people is saying and you can use it to make your own communication clear and unambiguous.
Some of the 13 Meta Model Patterns
Victim Thinking: Believing our feelings can be caused by other people or by events
Sneaky Judgements: How people express judgemental opinions in a manner which makes it difficult to challenge them – and what to do about this
Mind Reading: Believing we can ‘know’ what a person is thinking or feeling – instead of checking our hunches or asking them
Impossibles: Beliefs, or, about what is possible or impossible for ourselves or for others.
Rules: our beliefs about how we believe we or other people should behave
Forced Assumptions or Presuppositions are the messages which are hidden in what people say. One of the most important of the language tools and insights.
Loosening Fuzzy Thinking
While it is often sufficient to recognise the patterns a person is using, there will be times when it is appropriate to address a person’s ‘fuzzy thinking’ in order to enable them to reconsider their thinking and their attitude. For this we use questions which are designed to loosen each of the patterns.
4. The Milton Model
In the Milton Model we are exploring ‘the verbal and non-verbal patterns of influence. Milton Erickson spent over 60 years studying how language affects thinking and emotions. In the Milton Model we explore some key elements from his work in order to make our communication more influential.
Milton Model (1): deliberate use of Meta Model patterns
How to structure what we say to make it (1) match the thinking style of the other person, (2) pre-empt their likely objections to our proposal, and (3) easier for them to understand and relate with.
Milton (2) : Forced Assumptions
How to use Forced Assumptions influentially: make what you can more understandable and acceptable to others, deflect objections in advance, and make your presentations flow more fluently.
Milton (3): Verbal & Non-verbal techniques
How to use subtle tonality, gestures, pauses, and verbal skills, to make your communication more influential and impressive.
Milton (4): Stories and analogies
Truly influential and memorable speakers use stories, analogies, and metaphors to engage the emotions and make what they say memorable. We will explore the effect of this pattern and how you can introduce it into your own personal and professional communication.
5. The Reframing Toolkit
How to assist someone in overcoming obstacles or problems by enabling them to consider the difficulty in a new light or from a new angle (or ‘frame’)
How to conversationally assist a person in changing their response to a person’s behaviour or situation by enabling them to recognise that this can have many different meanings to the one they attribute to it.
The ‘Parts Negotiation’ Technique
This is a very effective technique for dealing with inner conflict which you can use in your own life and to assist others.
It is possibly the most valuable self-management tool in NLP and is great for dealing with persistent thoughts, re-visiting and learning from setbacks and, most importantly, dealing with any situation which we are, so to speak, in two minds about!
Tools for meetings
This is a group of simple-yet-powerful reframing-based techniques for managing meetings more effectively – which can also have applications in many other interpersonal situations.
Pre-framing: how to manage expectations, agenda, and time.
Relevancy Check: how to ensure people stick to the agenda rather than ride off on their personal ‘hobby horses’.
Chunking: Recognise when a person or group switches from discussing Big Picture issues to Detail issues (or vice versa). This switching of chunk-level is a common reason for confusion and disagreements – especially in meetings or in communication among work colleagues.
Problem Frame: how to recognise when a meeting is becoming too problem-focused – and why avoiding this is crucial to team morale.
Outcome Frame: how to skilfully move a meeting from an excess of problem-focus or blame-focus onto solutions and opportunities.
I loved this course, the location, people and content. I have never given myself that much time to reflect on my life and what I wanted. To do so in a safe and structured environment was priceless. PW May 2008
This is a another group of reframing-based techniques for enhancing your ability to coach, mentor and manage appraisals.
‘As If’ Method: A method for coaching a person to move past a thinking block by encouraging creative thinking.
Backtrack technique: A technique for coaching a person or group in creating realistic and motivating goals – and a valuable add-on for some other NLP techniques.
The Ecology Check: How to ensure that your change-work fits into the ‘system’ of the person or the group that you are working with – and avoids invoking The Law of Unintended Consequences.
Negative consequences: An application of the Away From Motivation method to nudge people out of complacency and motivate them to take action.
Counter Example: Use this skill, which is also used in the Meta Model, to gently challenge rigid thinking.
Stacking choices: How to loosen negative thinking by assisting the person in considering lots of options.
Provocation: This motivation technique relies on mis-matching their current stance. It is a very effective tool – but a risky one unless it is used with shared humour.
Future Rehearsal: How to assist a person in mentally rehearsing how to use their new skill so that they ‘wire it in’ emotionally.
6. Anchoring, Timelines, and Sensory Skills
Develop your ability, begun in NLP Core Skills, to recognise and utilise the Anchoring Phenomenon and use a range of anchoring techniques, in your own life and with others.
Walking Anchor Technique
How to use the Walking Anchor Technique as a resource for handling important situations (interviews, presentations, etc) and as a means of loosening unhelpful moods.
Words are anchors
Recognise how words and phrases can be positive or negative anchors for yourself and for other people. Use this insight to communicate more ‘cleanly’ and to reduce the likelihood of your evoking negative states in others.
Anchor a resource – conversationally!
Learn how to create or elicit great states for other people simply through chatting with them – and how to quickly take action when another person’s communication is negatively affecting you.
Association vs. Dissociation
Being able to recognise, and use, the difference between Association and Dissociation is a critically important skill in all forms of people helping/guiding (coaching, mentoring, parenting, appraising, etc.)
Your Sensory Skills
Develop your ability to recognise subtle non-verbal information such as skin colour changes, eye movements, small gestures or postural changes, etc. This skill provides you with instant feedback on how they are responding to your communication.
We have five senses or ‘modalities’ plus the ability to think in words. Submodalities are the smaller distinctions in these senses. We can use them with ourselves and with other people as
A before-and-after test of how a technique has worked
A convincer for the person with whom we are working that they are changing
A way of enabling a person to become less or more associated into a state.
Timelines indicate how we automatically or unconsciously use time in our thinking. Once you know how to change your usual timeline you can influence your levels of stress, motivation, or commitment to a goal.
The Timeline & Submodality Bubble
This is a Pegasus NLP technique to enable you to visually map and follow a person’s non-verbal communication.
Change their mood with your voice
Learn how voice sound unconsciously influences emotions and thoughts. Yours affects other people and theirs affects you. Learn how to use your voice to lead another person’s style of thinking – and how to use you tonality, pace, and pitch in communicating.
Strategies are the out-of-awareness programmes or ‘recipes’ that enable us to know how to do everything we do.
We have strategies for getting frustrated, being on time, forgetting names, meeting deadlines, playing sports, lowering our self esteem, etc.
Efficient strategies produce good results – and poor strategies produce the opposite. Often, when we fail in life, it’s because our strategy or recipe for the task is inefficient – rather than because ‘we’ are inefficient or ineffective.
“Excellent and a memorable experience with so many practical applications back at work both for others and myself. A real mind opener and a workshop that continues to make you think long after you have left.” Malc Lewis
The TATE/TOTE Model
Learn to use this simple model to identify a person’s strategy and, if appropriate, assist them in:
Streamlining their strategy to make their performance more effective or
Changing a strategy which is un-useful or has negative consequences or
Replacing their strategy with a more effective one.
You will learn how to use strategies informally and conversationally so that the process of coaching, parenting or mentoring can be both down-to-earth and practical.
8. Values & Beliefs
Influencing through values and beliefs is fundamental to communicating effectively – to being able to reach hearts as well as minds.
Strategy vs. Motivation
To do something we need a strategy or ‘recipe’. And this strategy is driven by a need or set of sub-conscious drivers i.e. beliefs or values. Identifying a person’s beliefs and values enables us to
Understand why they behave as they do and/or
Tailor our message to suit their way of thinking.
Behaviour vs. Intention
The essential distinction to make when seeking to influence others is between
What is the person is doing?
What do they want to achieve, or avoid, by doing it?
As a manager, coach, parent, salesperson, or friend you may wish to influence a person’s behaviour. Your first step is to find out what they want to get from doing what they are doing right now e.g. what do they want to feel, or avoid feeling, by doing it.
Once you identify this intention you can then assist them in recognising how there can be other, better ways of getting what they want.
Values: The Top 5 Method
Use this method for motivating people who are ‘towards’ or ‘aspirational’ in their values orientation. You motivate someone, or yourself, by helping them recognise how a change in their behaviour will better fulfil their values.
Values: Motivation Direction Method
This is the method to use when the person (or yourself) is procrastinating. Here we emphasise the discomfort or the cost which will result from not acting.
Values: The Motivation Grid
This technique takes just a few minutes to run. It is ideal for informal and conversational use as a quick and subtle way of motivating yourself or others.
These are, effectively, often the result of decisions made either at a quite young age or in a vulnerable moment as an adult.
Once we arrive at such decisions/beliefs they tend to henceforth rule our lives forever – simply because we don’t realise they exist and we do not have the skills to change or replace them.
For example, in the very common ‘self-sabotaging’ habit we unconsciously undermine our determination to change our lives or achieve important goals. The habit is based on limiting beliefs and usually only surfaces when we attempt ‘new starts’.
Using willpower to overcome this can work but often only in the short term and only until the old belief reasserts itself.
In Practitioner 2 you learn skills for dissolving and replacing this type of limiting belief – skills which include the Meta Model Questions, Reframing, Parts Negotiation, and the powerful Change Personal History Technique.
“Thanks for a great course, learned a lot, met some interesting people and rebalanced my life in a relaxed, fun and interesting way.
I learned to take people as they really are and not as preconceived models, and this applied to a host of topics. The skills, tools, strategies and memories will last a long time. May your future students have as great a time.” Dan – HMRC
NLP techniques are most effective when used against a background of the more subtle skills you learn in this programme. We will explore a range of Practitioner-level techniques and we also re-visit some from NLP Core Skills so that you can refine your skill in using these.
The Satir Modes
These are the five behavioural modes identified by renowned family therapist Virginia Satir. Blaming, Placating, Distracting and Computer Thinking are the habitual ‘stress modes’ into which people retreat in times of stress. The Leveller is the fifth mode and is the ideal towards which we aspire.
The Satir modes provide us with an understanding of why individuals behave as they do as well as insights into how best to deal with them in such circumstances.
The Disney Creativity Strategy
This technique is based on the creative thinking strategy of Walt Disney and is used to design inspiring and stretching goals for yourself, other individuals, and teams. This works excellently alongside the PECSAW model for creating goals which you learned in NLP Core Skills.
Change Personal History
This is the most powerful Practitioner-level technique for defusing deeply ingrained, long-standing negative anchors in yourself or in others.
The V-K Dissociation Technique
An especially powerful to use in coaching for defusing more powerful negative responses such as fear of making presentations, simple phobias, anger triggers, or negative thoughts. (It is also known as The Fast Phobia Cure and those with coaching or counselling experience will find it valuable in dealing with single-issue phobias and recurring negative memories.)
The Personality Map II
On the second day of the course we explore a Pegasus NLP development of the Personality Map which is more powerful than the original and which can be used conversationally as a first step in assisting someone resolve a difficulty.
The Diamond Swish Pattern
How to use this Pegasus NLP development of the Swish Pattern as a coaching tool to assist other people in changing their response to negative anchors.
10. NLP Core Skills’ Topics:
As mentioned above we revisit the NLP Core techniques to discover how using these with your Practitioner-level skills and insights makes them much more powerful. In addition to those mentioned above we will re-examine:
TL Treasure Hunt
The Thinking Styles Model
Eye Accessing and Predicates
The PECSAW model for designing goals
Circle of Resources
The Panel of Experts
The Glitch Technique
The Pegasus NLP Influencing Model
This is a dynamic and interactive course which usually gets re-designed as we progress through course to suit the personality of the group – and to ensure we cover the major topics and concepts thoroughly. In the event that any topics on this list cannot be actively covered we will provide information handouts on the subject.
To take part in the NLP Practitioner Programme…
The Practitioner Certification training is in two Parts – NLP Core Skills and the NLP Practitioner Part 2 Programme. To take part in this thorough NLP certification training first register for and participate in NLP Core Skills and then continue your training with Practitioner Part 2.