NLP for people who like to think for themselves

NLP in the Workplace

Petty People in the workplace

Petty People at work Petty People like to divide and conquer – to play the ‘enemies and allies’ game. In their eyes, you’re either with them or against them.  Side with them and life is fine. Disagree with them and they’ll aim to make life miserable for you.  With Petty People you’re either with them…

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Strong Leaders Create Weak Followers

Strong leaders create weak followers

The new team forms On the Low Ropes course you are part of a small group of 5-8 people who have to resolve a number of non-strenuous team challenges and problem-solving activities and, ideally, become a team in the process. You don’t know one another – you’ve met for the first time about 3 1/2…

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No surprises, please! Keep it the same…

The sameness (routine) or Difference variety) NLP Meta Programme

  The NLP Meta Programme of ‘Sameness’ Some of us prefer ‘sameness’ patterns – we like to do the same thing over and over again. For example, do you tend to Shop in the same supermarket? Use the same route to work – or to the gym? Dress much the same as you did 10…

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Influence: getting your own way…?

Influence - dominance or cooperation

The cold call: how not to sell The cold call, or unsolicited sales call, was a fascinating example of how not to sell. Normally I politely refuse to continue with such calls but I wasn’t particularly busy when he phoned so I let him talk on, curious to discover how the carefully rehearsed sales pitch…

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Customer service is now about individuals – not statistics

“Your call is important to us…” As the snow settled in last March the central heating boiler stopped working on a Friday afternoon. Fortunately I have an annual contract with a well-known service organisation. So I phoned them. I worked my way through the almost inevitable ‘press 1 for this, press 2 for that, press…

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Public speaking, talks, presentations… Why do it?

An NLP way to decide where you’re going One great thing about NLP is how it enables us to be surgically precise in analysing a situation in order to improve it. For example, let’s say you’re planning to make a presentation. The first question to ask yourself is WHY? Why do it? Why give that talk? Why…

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Sneaky Judgements: The "Don't Shoot the Messenger" ploy

“I’m not saying you’ve got poor taste in clothes…” “Of course, darling, you know I love your taste in clothes… I’m just saying that some of my colleagues have remarked on how they feel woman in her forties should dress… err… to reflect her husband’s professional position…” Donna’s non-verbal response to Mark’s comment suggested we…

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The Feedback Sandwich

‘Flavour-of-the-month’ techniques at work One of the things that I’ve noticed in delivering management development trainings over the past couple of decades is the widespread cynicism about… management techniques. This isn’t surprising when you consider the number of too-short technique workshops, with methods which often contradict one another, that many managers have to attend. Their…

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Handle your job interview with skill

Time to sell yourself Many people attend job interviews or on-job appraisals with a naive belief that if the look good, feel confident, and do a good job of answering questions they’ll succeed. This approach is naive because to is not taking into account the dynamics operating oin an interview and, especially, it is not…

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Life coaching – for amateurs!

Life coaching – 5 tips for amateurs! (1) You’re already a life coach You’re a life coach whenever you help a person with a difficulty: teacher, manager, parent, friend, professional coach’. The term life coach describes a person whose profession involves helping others overcome their difficulties and achieve their goals. But we all act as ‘amateur’…

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