exercise

First you need rapport!

Rapport: the first essential in communicating One of the first “challenges” in becoming an effective communicator is knowing how to create the right atmosphere for effective communicating to occur. Take for example a simple “information gathering” exercise on one of our workshops in which the object is for, say, Jill to discover something about how […]

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Mad PCs and the un-obvious obvious

NLP in Daily Life

One minute the PC was working fine and the next minute it was as if an alien force had taken it over. Place the cursor over an e-mail in the Outlook Inbox and suddenly it would speedily scroll down through every header in the inbox! My immediate thought was that some malware had slipped through

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