The Key Topics on the syllabus
The 43 topics explored in Train the Trainer can be loosely grouped into 7 learning streams or themes - most of these run throughout the programme.
(1) Design for enduring impact
A good trainer does not have to be very animated or dynamic - in fact these qualities can get in the way of learning. Good trainers create skilful learning experiences which motivate and which endure long after the actual training. You will explore at least 6 ways of using NLP to design presentations and training programmes on any subject, including NLP.
(2) Present and facilitate professionally
Explore why being a good presenter means focusing the learning experience of your group or audience. It's about them - not just you. Develop 15 skills to extend and fine tune how you communicate with groups and audiences.
(3) Manage yourself and enjoy presenting
Even experienced presenters experience 'nerves'. In fact nerves keep us sharp and on our toes, providing we manage them. Experience at least 5 methods for accessing the most appropriate mental and emotional states for any presenting situation - and maintaining these whatever the circumstances. Use the many presenting and feedback opportunities on the programme to 'wire-in' these skills.
(4) Manage groups and individuals
Many presenters dread difficult people and situations because they fear these will undermine their status or even 'lose the group'. In this programme you learn at least 9 methods for understanding and utilising group dynamics to create and maintain the ideal learning environment. You will also learn to welcome difficult people - since handling them skilfully enhances your standing in the eyes of the group.
(5) Create the 'learning bridge'
If training programmes were simply a matter of delivering information we could provide learners with a book or video and sit back and wait for them to learn. Albert Einstein observed that "Learning is experience. Everything else is just information" so we will be exploring how to make the learnings 'stick' including 3 main ways of ensuring that your sessions don’t just inform - but lead to behavioural and attitudinal change
(6) How to teach NLP skills to anyone
In the programme you will be revisiting all of the NLP Practitioner-level skills and exploring some Master Practitioner skills. This is to enable you to understand the methods in more depth and to recognise how they work 'beneath the surface'. We look at 3 ways in which you can add greater depth to your NLP skills and learn to teach NLP to others whether formally as NLP or incorporated into other programmes
(7) Market yourself
This important theme runs through the three modules. This is because having advanced training and facilitating skills is not enough - you need to have the skills and insights to get people to want to learn with you. And this applies equally whether you are marketing yourself and your training courses to the general public or within an organisation. This topic is usually explored in lots of short sessions around the main table to allow for lots of individual personalisation - and the methods can be very loosely grouped into 3 categories.
1. Design for enduring impact
How to use NLP to design presentations and training programmes on any subject, including NLP
- Seamless learning experiences: Organise your material so that it is experienced as a seamless and naturally evolving learning experience in which both the topics and the group’s insights build upon one another
- Deeper learning: Create in depth and enduring learning experiences by using the many ways in which the NLP approach to training differs from conventional training methods - yet can be used to enhance such methods
- Design tools: Use the Personality Map, the 1-3-1 Model, the 4-Mat and the Pegasus Influencing Model to design your learning session – even at short notice
- The 16 Optimising methods: Use the 16 Pegasus NLP Optimising Learning Strategies to maximise what your participants experience, learn, remember and utilise
- Elicit and utilise group states: Use ‘universals’, open loops, and anecdotes to elicit appropriate learning states in participants and create learning links
- Use games and activities: Use fun, variety plus physical activities to make your training sessions fresh and dynamic – and learn how to skilfully review these activities so that they deepen and extend the learning experience.
2. Present & Facilitate Professionally
15 skills to develop and fine tune how you communicate with groups and audiences
- A style that fits: Develop flexibility in your design and your style to match different groups and different contexts
- Master language: Seamlessly use the 2 NLP Language Models to present at multi-levels and make it easier for participants to engage and learn. Use the Language Methods to deflect objections or difficulties before these arise
- The Top 20 Presenting Pitfalls: Identify, and then replace, the key verbal, vocal and body-language patterns which can undermine your respect, impact and credibility
- Learn through feedback: Refine and develop your style through practise and feedback: you will be presenting, and receiving constructive and structured feedback, on most days of the programme
- Add subtlety to your style: Learn pace your delivery, utilise silence, and add 'colour' to your session
- Use visual aids professionally: Use visual aids such as slides and flip charts so they support rather than weaken your session
- Respond to verbal and non-verbal communication: Use Soft Eyes/Ears to better ‘read’ and respond to the group’s mood and interest – and pre-empt concerns before these become serious difficulties
- Questions to influence: Use the Socratic question-led style to maintain a high level of engagement and attention and to make your training style more memorable and motivating
- ‘Sell’ your material and ideas: Learn to design and deliver so that you engage ‘hearts as well as minds’ and link your ideas with the beliefs and values of your audience
- ‘Experts make things simple’: Learn to present complex topics, including NLP, in Plain English
- Utilise objections: Invite and skilfully respond to questions, including ‘difficult’ ones, in a manner which develops the learning experience of the whole group
- Empower: Provide learners with an experience which empowers rather than fosters dependency
- Down-the-road results: Learn to instil a sense of ownership of the material so that it is used after the training session – since your effectiveness as a presenter will be gauged by the behavioural and attitudinal changes which your participants afterwards demonstrate
- Use your presence: Use your own state, and especially your voice, to lead the state of the group and to enhance the learning experience – and apply ‘teacher immediacy’ principles in your training so that you come across as accessible and congruent
- Your personal style: Develop a personal training and facilitating style which is congruent and influential.
3. Manage yourself and enjoy presenting
5 methods for accessing the most appropriate mental and emotional states for any presenting situation - and maintaining these whatever the circumstances
- Be at your best: Learn to manage your time, energy, and state when working with groups so that you appear at your best whatever your personal circumstances
- Professionalism: Develop the ability to handle just about any situation, including difficult participants, in a calm, professional and ‘bullet-proof’ manner
- Handle ‘worst-case scenarios’: Develop practical strategies for handling, and pro-actively utilising, difficult and challenging situations – including your personal worst-case scenarios
- State management skills: Learn how you can use your voice, posture, breathing and movements to manage your own state and to influence the state of the group
- Nerves and confidence: Use the many Train the Trainer presentation and feedback sessions to develop your ability to manage nerves, utilise adrenaline and acquire a confident and professional style.
4. Manage groups and individuals
9 ways to understand and utilise group dynamics to create and maintain the ideal learning environment
- Prepare for difficult people: Develop a list of 'difficult’ archetypes (such as Grumpy, Nit-picker, Hijacker, Conscriptee, etc) along with methods for dealing with these appropriately
- Anchoring: Use NLP anchoring skills to manage the state of the group
- Group ‘atmosphere’: Use or adapt the methods that we use in Pegasus NLP including Pegasus 4 Rs, 'None of us is as smart as all of us', Challenge by Choice, etc to help create a focused, supportive, and enthusiastic learning group
- Learning ‘system’: Enter into a ‘system’ with the group so that the resulting rapport can be used to enhance the learning session – and explore how this style is more useful than imposing your own state on the group
- Flexibility: This is one of the most important facilitation and training skills and is a key theme in the programme. Nothing goes according to plan all the time so it is important to be able to adapt the pace, content, and style 'on the fly'
- Emotional situations: Develop a range of strategies for dealing with emotional 'abreactions' in which participants become upset during plenary or breakout sessions
- Coach your participants: Learn how to offer overt and, especially, covert/indirect coaching tips and feedback to the group and to individuals within the group
- ‘Totality of Little Things’: Understand, through the Pegasus NLP principle of The Totality of Little Things i.e. how the cumulative effect of apparently trivial issues can enhance or undermine your personal impact and/or learners’ results and satisfaction.
5. Create the 'learning bridge'
3 ways of ensuring that your sessions don’t just inform - but lead to behavioural and attitudinal change
- Skilful reviewing: Learn to use the Reviewing Model, overtly and covertly, throughout the training to consistently focus customers’ attention on practical applications of what they are learning and create a 'learning bridge' between the session and everyday life
- Reviewing breakout activities: Often the biggest break-throughs occur, not in the input part of the presentation, but in the subsequent breakout activity – providing these are professionally and skilfully reviewed. Learn to review practical sessions in a manner which ensures the learning experience generalises into many areas in the learners’ lives
- Great performance or great results?: Recognise that the objective of the true professional is not an excellent performance but that the customers afterwards use and benefit from what they have experienced in the session – and learn how to make this your focus in every presentation or training session.
6. How to teach NLP Skills to anyone
The 3 ways in which you can add greater depth to your NLP skills, learn additional ones, and learn how to teach NLP to others whether formally as NLP or incorporated into other programmes
- Teach NLP: Knowing how to use NLP techniques is not enough to be able to teach it. Learn the methods we use at Pegasus NLP to make NLP skills available to everyone – and in Plain English
- Fine-tune your NLP skills: Bring your NLP skills and process to the level where you can demonstrate them and teach them to others – using the Pegasus NLP 10 Key Presenting Points checklist.
- Use NLP in teaching and facilitating: Develop the ability to use NLP in conventional workshops, presentations, and training programmes
7. Market yourself
The 3 main groupings of skills and insights form this important aspect of the course. You will be identifying your ‘brand’ so you can ideally ‘position’ yourself and your material in the minds of potential customers, whether these be within your organisation or in the general public
- ‘Package yourself’: Use NLP to identify and package what you can offer, who are your internal/external customers, and how best to ‘position’ yourself and your material in their minds
- Your personal brand: Develop your personal ‘brand’ so that your message, your personal style and your impact is consistent and focused
- Market yourself: Use the resources and experience of the trainers and the whole group to investigate the many ways in which you can market yourself and your material within your organisation and/or to the wider public. And develop an action plan to use this research to increase your income.