Practical tools – from the start!
Start using thorough NLP right away on our 4-day NLP experience in the New Forest – and develop very practical insights and skills to improve how you:
- Communicate with others
- Understand yourself and manage your thoughts and moods
The 30+ Tools in the course
In the course you encounter and experiment with over 30 different methods for enhancing you performance across 4 areas:
- Communicating more effectively
- Coaching and influencing
- Personal and professional development
- Leading and managing
By the way, these 4 categories are fairly arbitrary since each topic will be useful in a number of areas.
Communication skills (x3)
1. The Thinking Styles influencing model:
Use this model to improve your ability to present your ideas in a manner which best matches the information-receiving style of the other person or the group.
2. Create better rapport:
Learn to quickly establish rapport with anyone, even those with whom you have little in common, and how to avoid the pitfalls in some well-known rapport methods.
3. How to use Soft Eyes:
Use this to put yourself and other people at ease in face-to-face interactions, to improve your ability to recognise non-verbal communication, and to improve your ability to track group dynamics in team meetings. Soft Eyes.
Coaching & influencing (x11)
These are valuable in everyday communication with family and friends as well as in formal coaching situations.
1. Goal Setting:
Use the PECSAW model in coaching, mentoring and appraisal situations to design measurable behavioural objectives.
2. Coach people to self-motivate and stretch themselves:
Use a trio of techniques, which we use with the High Ropes and Low Ropes courses, to evaluate everyday challenges and develop strategies for moving out of their comfort zones.
3. Coaching through reviewing:
Use the Reviewing Model to enable people to learn from setbacks and build on achievements. Link: Reviewing article
4. Different Perspectives Technique:
Use this technique to become more flexible in how you deal with people by systematically learning from past interactions and preparing for forthcoming ones.
5. Non-verbal communication skills (1):
Develop skill in recognising the non-verbal indicators of mood changes in order to be able to quickly adapt your message and your approach to suit the other person.
6. Non-verbal communication skills (2):
Identify from a person’s eye movements or tonality how best to communicate, and create rapport, with them.
7. Non-verbal communication skills (3):
How to tell from what they say whether a person is thinking mainly in mental images, sounds, feelings, or in a factual and analytical manner. Similar to the previous skill but is particularly useful in telephone conversations.
8. Listening skills:
Go beyond traditional Active Listening by paying attention not just to the words but also to the feelings, beliefs and attitudes which are behind the words.
9. Identifying ‘The Payoff’:
The payoff is what the person emotionally gets from their behaviour – or what it helps them avoid feeling. Attempting to influence their behaviour by persuasion or coercion is unlikely to have more than short-term effect if this ‘payoff’ is not addressed effectively.
10. Change Management:
Help people adapt to change and make change more appealing to a person or group by enabling them to recognise how it can fulfil their personal values – and how the benefits of the previous situation can be fulfilled in the new situation.
11. Questions rather than statements:
Develop the skill of using questions, rather than statements, to engage and retain the attention of an individual or group. See Consultative Motivating.
Personal & Professional Development (x10)
1. Self understanding:
How you can feel and appear more in charge of you. Use the course to get to know what makes you tick, what motivates and de-motivates you, how your thoughts empower you or sabotage you, and how you can be less reactive to the behaviour of others.
2. Develop behavioural flexibility:
Use course techniques to expand your range of choices for reacting to and managing situations so that you continuously improve your performance and your results.
3. Understand and deal with negative ‘anchors’:
In NLP negative anchors are the stimulus-response patterns or ‘gut reactions’ that instantly and powerful change our feelings. They bypass rational thinking and can be quite undermining. Learn how to recognise and develop skills for weakening or neutralising them.
4. Panel of Experts Technique:
Develop flexibility in how you deal with difficult or challenging events or people. Use it to rehearse for challenging situations and lean from setbacks.
5. Circle of Resources Technique:
A simple exercise for preparing oneself emotionally to deal with difficult or challenging situations.
6. The Glitch technique:
A five-minute technique for reversing or neutralising the tendency to find the mannerisms of other people irritating or to perceive them in a negative way. This is especially useful when mannerisms or habits of a family member or a colleague tend to get ‘under your skin’.
7. The Swish Technique:
A powerful method for dealing with negative anchors.
8. The Timeline Treasure Hunt Technique:
How to use successful and positive memories to create a resourceful attitude.
9. Emotional Intelligence:
We explain the relationship between the Goleman Model of Emotional Intelligence and NLP and how NLP provides a set of tools for using the 5 EI competency areas in everyday life.
10. The High Ropes:
Pegasus NLP have incorporated the challenging High Ropes in our programmes since the late 90’s. Our carefully designed High Ropes experience enables participants to use the course self-management skills to motivate themselves (each activity is approximately the height of two double-decker buses above the ground) and to discover that they can achieve more than they might believe possible.
Leadership and management (x8)
1. The Personality Map:
The Personality Map is central to the course. It is a way of identifying what is behind a person’s communication or behaviour. For example, it can be used to quickly diagnose the reason for underperformance e.g. is it the result of a self esteem issue, a clash of personalities, a lack of belief in themselves or in the task, a lack of motivation, inadequate skills, etc.
2. Influencing ‘hearts and minds’:
This is an important application of Personality Map, with significant implications in leadership, which enables us to recognise the type of communication which influences rational thinking (‘mind’) and that which, additionally, influences emotions (‘heart’).
3. Task and relationship:
How to balance ‘getting things done’ (task) with ‘developing and maintaining relationships’ is a key leadership skill. By focusing too much on the task side you risk alienating people and losing cooperation or goodwill. Yet focusing too much on the relationship side can hinder decisive action.
4. Team development:
Participating in the course is an exercise in team dynamics since the group, and especially the house team’, create a self managing community for four days. Rather than learn about teams you experience how a dozen strangers can become a well-functioning team within a few hours.
5. Team dynamics – The Low Ropes Course:
This is a series of outdoor team games which you take part in within three hours of the start of the course. The different ‘challenges’ can only be solved through the team pulling together and pooling ideas and skills.
6. Engage people:
The course follows the ‘None of us is as smart as all of us’ team principle. So rather than being ‘taught’ learning is facilitated. We draw upon the skills, insights, life experiences, and views of everyone – trainers and participants alike. This provides everyone with a five-day experience of engaging leadership, ensuring that everybody is involved and contrasting with the traditional tell-to-do style of the ‘strong’ leader.
7. How to create a team culture:
The 4 Rs Model is unique to Pegasus NLP and is used on all of our programmes. The model encourages a culture in which the learning team self-manages by subscribing to the principles of Respect, Recognition, Reassurance and Responsibility. The model has applications in all communication situations.
(As you learn each of the Core Skills methods you will be applying them to better understand yourself, to develop your behavioural and emotional flexibility, replace self-consciousness with other-consciousness, and improve how you deal with difficulties and obstacles.)
Not a ‘therapy’ workshop
NLP Core Skills is a fast-moving and very practical personal and professional development training. It is important to note that it is not a therapy group and that it is unsuitable for those who wish to explore and deal with personal emotional issues.
Although NLP is not, in itself, a therapy there is a list of therapists who use NLP at www.nlptca.com.