Be careful with Why? questions

Treat ‘Why?’ as an attack question! We pay a lot of attention to words in NLP. We think about: What’s the thinking behind the words and comments How they impact people The intention behind them – why they are used. For example, take that little word WHY?  Harmless enough, isn’t it? After all, it’s a little word…

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The gifted few It used to be that some people we regarded as gifted communicators and everyone else had to work hard at developing their skills. Then, about 45 years ago, along came NLP which began identifying the skills that the apparently ‘gifted’ communicators used. One of many obvious-once-it’s-pointed-out discoveries the NLP came up with was…

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Being ‘talked at’ It was a fairly dramatic example of being talked at. We were chatting on the phone and she was telling me about something. I attempted to ask about a point she’d just made – but the flow of talking continued unabated. I then used my favourite technique for getting somebody’s attention (it…

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