“I’m not saying you’ve got poor taste in clothes…” “Of course, darling, you know I love your taste in clothes… I’m just saying that some of my colleagues have remarked on how they feel woman in her forties should dress… err… to reflect her husband’s professional position…” Donna’s non-verbal response to Mark’s comment suggested we…

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‘Flavour-of-the-month’ techniques at work One of the things that I’ve noticed in delivering management development trainings over the past couple of decades is the widespread cynicism about… management techniques. This isn’t surprising when you consider the number of too-short technique workshops, with methods which often contradict one another, that many managers have to attend. Their…

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Managing and Leading in tougher times Managing and team leading in 2010 and beyond is more demanding than ever before with the challenge of raising and maintain morale and motivation in a smaller workforce in which people: have less job security than ever before are often dealing with an increased workload as a result of…

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The cost of managers who don’t motivate No doubt Jack believes he is doing a good job in how he handled Mohan. In his view that’s the way to efficiently breeze through an appraisal: tick all the right boxes to keep HR happy and make sure your people know who’s in charge.  (By the way,…

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