An Ouch Moment! It could have been one of those squirmingly embarrassing evenings. It was a few years ago and, along with the two other trainers, I was at the after-training dinner with delegates on the management development training we were presenting for a large multi-national. The dinner was an opportunity for the delegates to […]
The ones with the bright eyes Read More »
People who are ‘going to’ have a great future The next Pegasus NLP Newsletter will be out shortly. It will be about people who have their ‘future on wheels’. The ones (unlike you or I!) who talk a great talk about the wonderful future they are going to have. But who never seem to get
The ‘future on wheels’ pattern Read More »
Managing and Leading in tougher times Managing and team leading in 2010 and beyond is more demanding than ever before with the challenge of raising and maintain morale and motivation in a smaller workforce in which people: Soft skills… or Subtle Skills? To counteract these trends managers needs to be highly skilled in what used
NLP, Managing & Leading, and the Soft Skills Read More »
‘I’ll try…’ It’s only a tiny word. Just 3 letters: T R Y Yet how a person uses the word ‘Try’ provides important clues to their beliefs and attitude. It’s a very common and quite sneaky little word that’s often used without much thought – almost as a figure of speech, in fact. But what
What’s beneath the word ‘Try’ Read More »
There’s listening… and there’s really listening. Normally when we’re listening to somebody we tend to pay attention to what they are actually saying. We listen to the words, the sentences, the descriptions, the story line, etc. As a result we may have feelings about them and what they are saying. Yet we are really just
What’s beneath the words (1) ‘Hopefully’ Read More »
The cost of managers who don’t motivate No doubt Jack believes he is doing a good job in how he handled Mohan. In his view that’s the way to efficiently breeze through an appraisal: tick all the right boxes to keep HR happy and make sure your people know who’s in charge. (By the way,
A very public appraisal (Part 2) Read More »
Curiosity: being other-conscious rather than self-conscious Here is a previous article on curiosity When we are curious we are not self-absorbed. Our attention, instead of being on ourselves and how we feel and what people think of us, is on the world outside us – on other people and on what is happening around us.
NLP and Curiosity (2): Re-learn to be curious Read More »
How not to do an appraisal Sitting in Caffe Nero a few days ago I had the uncomfortable experience of watching and hearing a loud and brash young manager (unintentionally, I think) humiliating a soft-spoken direct report. As appraisals go it was a pretty thorough example of how not to do it. Rapport – what
A very public appraisal (Part 1) Read More »
No… you’re wrong! Sometimes the temptation is almost irresistible… to tell the other person just how wrong they are, that is. I experienced it this morning and, this time at least, I did resist the temptation and decided to write this blog instead. Pass on the word It seemed like a good idea (it still
The joy of telling them they’re wrong! Read More »
Curiosity… There is a second article on curiosity here He was walking along beside me, looking around him – and being uncharacteristically quiet. Then, as four or five-year olds do, he stopped and made a few attempts to say it but in the emotion of the moment the words sort of log-jammed a bit before
NLP and Curiosity (1) Read More »
“I’m feeling overwhelmed” No less than three people (friends, relatives, colleagues) – in one day (today, that is) have said to me that they felt ‘stressed’ and they each described their experience in different ways (1) overwhelmed by everything (2) buckling under the pressure and (3) really stressed out. Wanting to help Most of us,
NLP and (real) 'people-helping' Read More »
Stay on track Toward the end of every Pegasus NLP course the question arises of how to keep the momentum – the buzz of enthusiasm – going afterwards, when you’re back in the world of everyday home life and work life. It’s easy to stay focussed and enthusiastic while at the course. You’re in a
Maintaining your NLP momentum Read More »
Time for change Back in the mid 70’s I got fed up earning quite good money but with little job satisfaction. I was in charge of the new computer department for a large firm in the City of London. This was before I encountered NLP so I didn’t know about living life according to one’s
NLP & Rapport (5): You’ve got to invest – even in relationships Read More »
I want information!! She didn’t dither nor mess about. She got straight to the point. She wanted information which she knew she had a right to and she expected me to give to her! Her email arrived today via our web contact form and read: ‘I am actually getting fear of closed spaces I want to
NLP & Rapport (4) ‘Gimme, gimme’ or Win-Win? Read More »
In relating with other people many of us unintentionally sabotage the rapport we are trying to create! Desperate to get along well with someone and to create a good impression that we try too hard. As result we come across as nervous, tense, jumpy, pushy, preoccupied, or bossy – or a confusing mix of all
NLP & Rapport (3): Rapport by skill – or by trial and error? Read More »
Being ‘talked at’ It was a fairly dramatic example of being talked at. We were chatting on the phone and she was telling me about something. I attempted to ask about a point she’d just made – but the flow of talking continued unabated. I then used my favourite technique for getting somebody’s attention (it
NLP & Rapport (2): Communicating, talking… and listening? Read More »
What is rapport? Rapport is the feeling of being at ease and in tune with someone; it’s what we experience when engaging in a mutually satisfactory relationship. We have all had the experience of instantly feeling quite at ease with someone. And the feeling of being instantly ill-at-ease with someone else. In the first case
NLP & Rapport (1): What is rapport? Read More »
‘I’ve learned NLP – I can tell if you’re lying’ Reading time 3 mins The hoary old myth of the NLP Lie Detector Technique came up again in today’s course – just as it does in just about every NLP Core Skills Course we do. And it again struck me how sad it is that
Trivialising NLP (again…) Read More »
There are articles on Goals and Values on our main website Goals and Values – your hot buttons (1) http://www.nlp-now.co.uk/nlp_and_values1.htm Goals and Values – your hot buttons (2) http://www.nlp-now.co.uk/nlp_and_values2.htm Goals or Dreams (1) http://www.nlp-now.co.uk/goals_or_dreams_1.htm Goals or Dreams (2) http://www.nlp-now.co.uk/goals_achieve_them_2.htm People who are going to have a great future http://www.nlp-now.co.uk/nlp_future_on_wheels.htm NLP in Selling: http://www.nlp-now.co.uk/nlp_sales.htm Using stress
NLP & Goals (7): Preparing for action Read More »
There are articles on Goals and Values on our main website Goals and Values – your hot buttons (1) http://www.nlp-now.co.uk/nlp_and_values1.htm Goals and Values – your hot buttons (2) http://www.nlp-now.co.uk/nlp_and_values2.htm Goals or Dreams (1) http://www.nlp-now.co.uk/goals_or_dreams_1.htm Goals or Dreams (2) http://www.nlp-now.co.uk/goals_achieve_them_2.htm People who are going to have a great future http://www.nlp-now.co.uk/nlp_future_on_wheels.htm NLP in Selling: http://www.nlp-now.co.uk/nlp_sales.htm Using stress
NLP & Goals (6): How to avoid inner values' conflict Read More »
I was feeling pretty good as I made my first coffee of the day at 7.10 am this morning (for the record it’s Saturday 16 January 2010). The snow had not affected plans for the 3rd module of our NLP Master Practitioner Programme – and I was looking forward to going in to facilitate today’s
"Sorry, it's time to feel bad again – I've got a living to earn…" Read More »
There are articles on Goals and Values on our main website Goals and Values – your hot buttons (1) https://nlp-now.co.uk/values-feelings-that-matter/ Goals and Values – your hot buttons (2) https://nlp-now.co.uk/values-important-hierarchy/ Goals or Dreams (1) https://nlp-now.co.uk/make-goals-realistic/ Goals or Dreams (2) https://nlp-now.co.uk/make-goals-achievable/ People who are going to have a great future https://nlp-now.co.uk/your-future-on-wheels/ NLP in Selling: https://nlp-now.co.uk/nlp-in-sales/ Using stress to motivate When pain can be a
NLP & Goals: your Values Hierarchy Read More »
This month’s Pegasus NLP Newsletter is about how Grand New Starts, such as new year resolutions, begin with lots of enthusiasm and then quickly fizzle out. Why does this happen? Frequently because big changes can are so disruptive of our own lives and the lives of those around us that the drive for normality soon
NLP and why those 'Grand New Starts' so often fizzle out! Read More »
There are articles on Goals and Values on our main website Goals and Values – your hot buttons (1) http://www.nlp-now.co.uk/nlp_and_values1.htm Goals and Values – your hot buttons (2) http://www.nlp-now.co.uk/nlp_and_values2.htm Goals or Dreams (1) http://www.nlp-now.co.uk/goals_or_dreams_1.htm Goals or Dreams (2) http://www.nlp-now.co.uk/goals_achieve_them_2.htm People who are going to have a great future http://www.nlp-now.co.uk/nlp_future_on_wheels.htm NLP in Selling: http://www.nlp-now.co.uk/nlp_sales.htm Using stress
NLP & Goals (4): what's important to you Read More »
There are articles on Goals and Values on our main website Goals and Values – your hot buttons (1) http://www.nlp-now.co.uk/nlp_and_values1.htm Goals and Values – your hot buttons (2) http://www.nlp-now.co.uk/nlp_and_values2.htm Goals or Dreams (1) http://www.nlp-now.co.uk/goals_or_dreams_1.htm Goals or Dreams (2) http://www.nlp-now.co.uk/goals_achieve_them_2.htm People who are going to have a great future http://www.nlp-now.co.uk/nlp_future_on_wheels.htm NLP in Selling: http://www.nlp-now.co.uk/nlp_sales.htm Using stress
NLP & Goals (3) and Day Dreaming! Read More »
The articles on Goals and Values are now on our main website Goals and Values – your hot buttons (1) http://www.nlp-now.co.uk/nlp_and_values1.htm Goals and Values – your hot buttons (2) http://www.nlp-now.co.uk/nlp_and_values2.htm Goals or Dreams (1) http://www.nlp-now.co.uk/goals_or_dreams_1.htm Goals or Dreams (2) http://www.nlp-now.co.uk/goals_achieve_them_2.htm People who are going to have a great future http://www.nlp-now.co.uk/nlp_future_on_wheels.htm NLP in Selling: http://www.nlp-now.co.uk/nlp_sales.htm Using
NLP & Goals (2): Fool's gold or values-driven goals? Read More »
Our articles on Goals and Values are now on our main website Goals and Values – your hot buttons (1) http://www.nlp-now.co.uk/nlp_and_values1.htm Goals and Values – your hot buttons (2) http://www.nlp-now.co.uk/nlp_and_values2.htm Goals or Dreams (1) http://www.nlp-now.co.uk/goals_or_dreams_1.htm Goals or Dreams (2) http://www.nlp-now.co.uk/goals_achieve_them_2.htm People who are going to have a great future http://www.nlp-now.co.uk/nlp_future_on_wheels.htm NLP in Selling: http://www.nlp-now.co.uk/nlp_sales.htm Using
NLP & Goals (1) and the 'Ouch Factor'! Read More »
Comments and emails about the first article in this series (NLP and Sales 1) got me thinking about what works and what doesn’t work in dealing with potential customers.. and about one of my pet hates in selling: the ‘We are proud to announce’ tactic. In this approach the selling company runs a campaign along
NLP & Sales (2) 'We are proud to announce…' Read More »
On last week’s NLP Trainer Training we were discussing the importance of customer satisfaction and long-term relationships in developing a training and consulting business. Coincidentally, I was this morning chatting with somebody who could be a role-model for this: someone who instinctively applies this approach. (That chat prompted this article). He owns and runs one
NLP and Sales (1): 'Hit-and-run' or long-term approach? Read More »
