‘The Eyes Don’t Have It’ – NLP scientifically disproved?
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The Feedback Sandwich
‘Flavour-of-the-month’ techniques at work One of the things that I’ve noticed in delivering management development trainings over the past couple of decades is the widespread cynicism about… management techniques. This isn’t surprising when you consider the number of too-short technique workshops, with methods which often contradict one another, that many managers have to attend. Their
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Handle your job interview with skill
Time to sell yourself Many people attend job interviews or on-job appraisals with a naive belief that if the look good, feel confident, and do a good job of answering questions they’ll succeed. This approach is naive because to is not taking into account the dynamics operating oin an interview and, especially, it is not
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The Low Self Esteem Habit
Self esteem is not a thing – it’s simply a way of thinking This week’s Pegasus NLP Newsletter is about self esteem. And how, whether it be high or low, self esteem is simply a habit – a habitual way of thinking about ourselves. As American psychologist and philosopher William James observed about 100 years ago ‘All
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Life coaching – for amateurs!
Life coaching – 5 tips for amateurs! (1) You’re already a life coach You’re a life coach whenever you help a person with a difficulty: teacher, manager, parent, friend, professional coach’. The term life coach describes a person whose profession involves helping others overcome their difficulties and achieve their goals. But we all act as ‘amateur’
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How to use the NLP ‘Rep Systems’
NLP insights into how people think Reading time 4 mins In NLP we act as if we have six main ways of thinking, or ‘representing’ or processing information i.e. our five senses + our ability to think through self talk and analysis. We call these representational systems, or rep systems. And, of these six, the
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How not to bore your audience
The Minister speaks I was looking forward to seeing how the professional speaker would address the audience. He was a UK Government Minister and the keynote speaker at the conference. I was in the audience for the opening session because I would later be presenting a workshop at the conference. My heart sank when he
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Your 'career brand'
Mention ‘brand’ and most people think about sales and marketing. But ‘brand’ can be a much wider topic if we think about it as being the emotions which people associate with people as well as with products. (The following list was posted on our Twitter account. We no longer use Twitter.) How is your career
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Consultative Motivating
Motivating people their way Here at Pegasus NLP we have developed an approach to motivating people called Consultative Motivating. It uses a number of elements of which two are fundamental: The rest of this article includes a series of 5 Twitter Tips on motivating people. These are in italics. (The Twitter Tips series used to
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‘Customer service’ for non-paying customers?
Customer service in a day-care centre In response to the previous article on the Pegasus NLP Blog about good customer service paying dividends Karen from Demark asked if the same idea of excellent customer service applies with, in her case, people attending a public day-care institution. Who pays for it? I believe that whatever we
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Great customer service pays dividends
Can I have a replacement part, please Just over a month ago I contacted the manufacturers of my cycle roof rack to say that a part had broken when I was putting the roof rack on a different vehicle. “That’s fine – could you let me have your address?” I did and was then told
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Dealing with Difficult People
Twitter Tips: Dealing with difficult people The new series of Twitter Tips began last week. The total tips for the last series, which began in February 2011, was 100 and this year we’re aiming for about twice that. The tips are posted on @pegasusnlp Monday to Friday. And each week’s 5 is followed by a
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The Bathroom Tap and Anger
Taps, floods, and anger One of the analogies that I invented years ago and use extensively to explain unwelcome or ‘negative’ emotions is The Bathroom Tap. Let’s say that you share your house with a friend, friends, or family. After your day’s work you arrive home, open the front door and discover water running down
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The Anger ‘Habit’…?
But is anger a habit? Looking at the visitor statistics for this blog, I noticed that this year’s most visited blog article so far is ‘How we do the Anger Habit.’ In the 8 months since it was published it has been viewed just under 1800 times. This is great and yet what I find
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Sorry I'm late…
I don’t like wasting time People who are consistently late for appointments or meetings tends to share a particular trait. They don’t like waiting around – it’s a waste of time. In their eyes arriving 5 or 10 minutes early for an appointment wastes valuable time that could be spent on other things. So they
The Incessant Talker
The people who talk and talk and talk How do you get on with incessant talkers – those people who talk at us – and talk and talk and talk. Have you noticed how really skilled Incessant Talkers aren’t just boring – they actually affect our mood and our performance by scrambling our thinking. I had
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"Be yourself….." ??
The Self Consciousness ‘Habit’(*) Last week’s newsletter and blog article on Self Consciousness produced quite a few e-mails, including one from Bob (not his real name) who is in his mid-30’s, has had the self consciousness habit all of his life and finds that it’s getting in the way of his finding a life partner.
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NLP and Self Consciousness
Understanding self consciousness Self consciousness can also be labelled as shyness, introversion, OES (overwhelming embarrassment syndrome), or plain (very) old fashioned ‘inferiority complex’. Whatever the label it’s severely uncomfortable and can be very limiting: it can limit one’s career, social connections and even the ability to meet a life partner. Most of us go through
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Fooling customers damages goodwill – and the brand
The great offers that are snatched back We come across these truth-but-not-the-whole-truth sales and marketing tricks every day special offers that aren’t very special when you read the small print massive discounts that turn out to only apply to a few items wonderfully enticing radio adverts – followed by a long, very rushed, and garbled piece of
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Brands – robust or damaged
Reading time – 5 mins Yesterday’s announcement that the News of the World was to close down got me thinking of branding – and how easily a brand can become damaged. Branding – just what is it? What actually is a ‘brand’? Well, there’s the literal and comprehensive version and the down-to-earth NLP version. The
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The unjust pair: Just & Only
Open Loops Like many of the things he said back in the 80’s, Richard Bandler’s observation that people often use ‘just’ as a way of being unjust initially puzzled me. And, of course and as intended, it opened up a loop which my brain continued to puzzle at until I got my answer – weeks,
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NLP – that scary P-word…
NLP is great, wonderful, amazing etc etc It goes like this; you’ve been interested in and using NLP for a while and have found that it has made a difference in your life. You’ve used it to solve some problems and to make a few valuable breakthroughs in how you think, feel and communicate. And
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Gotta, gotta, gotta… life's Rules
I should have remembered I was intently watching the car park meter slowly printing my ticket when a woman’s voice behind me said “Would you have a 5P piece?” I said “Yes, I think I have” and checked my change and, sure enough, there I had a 5P. As she counted out the penny coins
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NLP & Eating – what’s your strategy?
NLP and the T.A.T.E Model The T.A.T.E. Model is great for identifying what accounts for success or failure in how we do things. We use it in our NLP Practitioner courses and it’s simply an adaptation of the famous T.O.T.E. model which was published over fifty years ago by Miller, Gallanter and Pribram. Simply put,
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How we do the Anger Habit
I was asked for advice on what to do about anger – so I explained as simply as possible how we do the Anger Habit: (There is a series of articles dealing with anger in our Mind-Body Health website : http://www.pe2000.com/anger.html)
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Let's get away from it all
Living vicariously – or living This month’s Pegasus NLP Newsletter is about the difference between living a fulfilling life and living your life second hand – i.e. really Living or living vicariously. Many of us don’t live very fulfilling lives. We get by from day to day in comfort but without a real sense of fulfilment
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Time to smell the roses
NLP Hype The five of us were sitting in the sunshine outside a café in the lovely little Victorian town of Swanage this morning – Julie, Peter, their two boys, and myself. And despite our best intentions the conversation drifted back to NLP – a few times. We got to remarking on the NLP Hype
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Communicating with customers
What’s it like for would-be customers’? The car ahead of me had stickers advertising their service. I could tell that much because of the big lettering on the car boot (i.e. trunk in the US). They also had their mobile telephone number in big bright letters across the width of the boot, too, so would-be customers
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Learning as you go: the Reviewing Model
The Reviewing Model The Reviewing Model is one of those deceptively simple yet powerful methods for learning through doing and reviewing. That’s why we use in our Pegasus NLP courses. What is it? The model provides a quick-and-easy three-step structure for learning and benefiting from your experience – any experience: Step 1. What? What did
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7 More NLP Tips on Twitter
NLP Tips – Week 2 The NLP Tips’ series on Twitter has now completed its second experimental week of daily tips. This Blog article enlarges on the Twitter tips since these are restricted to just 140 characters – and enables people who don’t use Twitter to have access to the tips. It also provides a
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