‘The Eyes Don’t Have It’ – NLP scientifically disproved?
‘The Eyes Don’t Have It’ – NLP scientifically disproved? More
The Feedback Sandwich
‘Flavour-of-the-month’ techniques at work One of the things that I’ve noticed in delivering management development trainings over the past couple of decades is the widespread cynicism about… management techniques. This
Handle your job interview with skill
Time to sell yourself Many people attend job interviews or on-job appraisals with a naive belief that if the look good, feel confident, and do a good job of answering
Handle your job interview with skill More
The Low Self Esteem Habit
Self esteem is not a thing – it’s simply a way of thinking This week’s Pegasus NLP Newsletter is about self esteem. And how, whether it be high or low, self
The Low Self Esteem Habit More
Life coaching – for amateurs!
Life coaching – 5 tips for amateurs! (1) You’re already a life coach You’re a life coach whenever you help a person with a difficulty: teacher, manager, parent, friend, professional coach’.
Life coaching – for amateurs! More
How to use the NLP ‘Rep Systems’
NLP insights into how people think Reading time 4 mins In NLP we act as if we have six main ways of thinking, or ‘representing’ or processing information i.e. our
How to use the NLP ‘Rep Systems’ More
How not to bore your audience
The Minister speaks I was looking forward to seeing how the professional speaker would address the audience. He was a UK Government Minister and the keynote speaker at the conference.
How not to bore your audience More
Your 'career brand'
Mention ‘brand’ and most people think about sales and marketing. But ‘brand’ can be a much wider topic if we think about it as being the emotions which people associate
Consultative Motivating
Motivating people their way Here at Pegasus NLP we have developed an approach to motivating people called Consultative Motivating. It uses a number of elements of which two are fundamental:
‘Customer service’ for non-paying customers?
Customer service in a day-care centre In response to the previous article on the Pegasus NLP Blog about good customer service paying dividends Karen from Demark asked if the same
‘Customer service’ for non-paying customers? More
Great customer service pays dividends
Can I have a replacement part, please Just over a month ago I contacted the manufacturers of my cycle roof rack to say that a part had broken when I
Great customer service pays dividends More
Dealing with Difficult People
Twitter Tips: Dealing with difficult people The new series of Twitter Tips began last week. The total tips for the last series, which began in February 2011, was 100 and
Dealing with Difficult People More
The Bathroom Tap and Anger
Taps, floods, and anger One of the analogies that I invented years ago and use extensively to explain unwelcome or ‘negative’ emotions is The Bathroom Tap. Let’s say that you
The Bathroom Tap and Anger More
The Anger ‘Habit’…?
But is anger a habit? Looking at the visitor statistics for this blog, I noticed that this year’s most visited blog article so far is ‘How we do the Anger
Sorry I'm late…
I don’t like wasting time People who are consistently late for appointments or meetings tends to share a particular trait. They don’t like waiting around – it’s a waste of
The Incessant Talker
The people who talk and talk and talk How do you get on with incessant talkers – those people who talk at us – and talk and talk and talk.
"Be yourself….." ??
The Self Consciousness ‘Habit’(*) Last week’s newsletter and blog article on Self Consciousness produced quite a few e-mails, including one from Bob (not his real name) who is in his
NLP and Self Consciousness
Understanding self consciousness Self consciousness can also be labelled as shyness, introversion, OES (overwhelming embarrassment syndrome), or plain (very) old fashioned ‘inferiority complex’. Whatever the label it’s severely uncomfortable and
NLP and Self Consciousness More
Fooling customers damages goodwill – and the brand
The great offers that are snatched back We come across these truth-but-not-the-whole-truth sales and marketing tricks every day special offers that aren’t very special when you read the small print massive
Fooling customers damages goodwill – and the brand More
Brands – robust or damaged
Reading time – 5 mins Yesterday’s announcement that the News of the World was to close down got me thinking of branding – and how easily a brand can become
Brands – robust or damaged More
The unjust pair: Just & Only
Open Loops Like many of the things he said back in the 80’s, Richard Bandler’s observation that people often use ‘just’ as a way of being unjust initially puzzled me.
The unjust pair: Just & Only More
NLP – that scary P-word…
NLP is great, wonderful, amazing etc etc It goes like this; you’ve been interested in and using NLP for a while and have found that it has made a difference
Gotta, gotta, gotta… life's Rules
I should have remembered I was intently watching the car park meter slowly printing my ticket when a woman’s voice behind me said “Would you have a 5P piece?” I
Gotta, gotta, gotta… life's Rules More
NLP & Eating – what’s your strategy?
NLP and the T.A.T.E Model The T.A.T.E. Model is great for identifying what accounts for success or failure in how we do things. We use it in our NLP Practitioner
NLP & Eating – what’s your strategy? More
How we do the Anger Habit
I was asked for advice on what to do about anger – so I explained as simply as possible how we do the Anger Habit: (There is a series of
How we do the Anger Habit More
Let's get away from it all
Living vicariously – or living This month’s Pegasus NLP Newsletter is about the difference between living a fulfilling life and living your life second hand – i.e. really Living or living
Let's get away from it all More
Time to smell the roses
NLP Hype The five of us were sitting in the sunshine outside a café in the lovely little Victorian town of Swanage this morning – Julie, Peter, their two boys,
Communicating with customers
What’s it like for would-be customers’? The car ahead of me had stickers advertising their service. I could tell that much because of the big lettering on the car boot (i.e.
Communicating with customers More
Learning as you go: the Reviewing Model
The Reviewing Model The Reviewing Model is one of those deceptively simple yet powerful methods for learning through doing and reviewing. That’s why we use in our Pegasus NLP courses.
Learning as you go: the Reviewing Model More
7 More NLP Tips on Twitter
NLP Tips – Week 2 The NLP Tips’ series on Twitter has now completed its second experimental week of daily tips. This Blog article enlarges on the Twitter tips since
7 More NLP Tips on Twitter More